Help & FAQs
A little guidance, when you need it.
Start with the questions below or contact the team for general product information.
What is DignityID?
A Communication ID concept that begins with a concise, visible message chosen by the person or an authorized supporter. Optional digital features are planned additions, not a replacement for the printed message.
Do I need to share a diagnosis?
No. A diagnosis is optional. Focus on useful communication preferences, and include only information you are comfortable sharing.
Can I place an order now?
No. Public ordering, live payments, digital-profile activation, manufacturing, and fulfillment are not open. You can explore the product concepts and try the builder preview.
Does Premium location support work today?
No. Premium location-capable technology is planned and is not active. Compatibility, engineering, certification, partners, and availability require further validation.
Is DignityID an emergency or medical-alert service?
No. Dignity Signal is communication support. It is not a replacement for emergency services, medical advice, or a medical-alert service, and it does not guarantee how another person will respond.
Where can I learn how to use the preview?
The builder guide explains the current steps. The accessibility page describes keyboard and mobile navigation.